Privacy Policy

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Last Updated: October 2025

Make A Difference.Tech is committed to protecting your privacy and earning your trust. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our software platform and applications, participate in our educational programs, or engage with our services.

Information We Collect

We collect personal information that you choose to share with us, including:

• Contact details (name, email, phone number, mailing address)
• Account information (username, password, profile details)
• Usage data (software platform interactions, app usage, feature engagement)
• Educational program data (enrollment information, progress tracking, course completion)
• Communications preferences (newsletters, program updates, platform notifications)
• Technical information (cookies, analytics, IP address, browser/device data, log files)
• User-generated content (information you submit through our platform, forums, or applications)

We do not knowingly collect personal data from children under 13.

How We Use Your Information

We use your personal information to:

• Provide access to our software platform and applications
• Deliver educational programs and consulting services
• Create and manage your user account
• Send platform updates, educational content, and service communications (only if you opt in)
• Respond to inquiries and provide technical support
• Improve our software, applications, and services through analytics
• Ensure platform security and prevent fraud or abuse
• Comply with legal and regulatory obligations

Legal Bases for Processing (GDPR)

For users in the EU/UK, we rely on the following legal bases:

• Consent (e.g., when you sign up for newsletters or create an account)
• Contract (e.g., providing access to our platform and services)
• Legitimate interest (e.g., improving our services, maintaining platform security, user support)
• Legal obligations (e.g., complying with applicable laws and regulations)

Sharing of Information

We do not sell or rent your personal data.

We may share your information only with:

• Trusted service providers who assist with platform hosting, data storage, communications, analytics, or technical support (bound by confidentiality agreements)
• Educational partners when necessary to deliver programs (with your consent)
• Legal authorities if required to comply with the law or protect safety

Cookies and Analytics

We use cookies and similar technologies to enhance your experience and measure platform activity. This includes:

• Essential cookies to enable platform and app functions
• Analytics cookies (e.g., Google Analytics) to understand user behavior and improve our services
• Functional cookies to remember your preferences and settings
• Advertising/remarketing cookies to share information about our programs and services

You can manage your cookie preferences through your browser settings or opt out of Google Analytics here.

Data Retention

We keep personal information only as long as necessary to fulfill the purposes outlined above or as required by law. This includes:

• Active accounts: Data retained while your account is active
• Inactive accounts: Data may be retained for up to 2 years after account deactivation
• Legal requirements: Some data may be retained longer to comply with legal obligations

You may request deletion of your account and associated data at any time (see Your Privacy Rights below).

Data Security

We use technical, administrative, and physical safeguards to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Restricted access to authorized personnel only

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Correct or update your information
• Request deletion of your data
• Restrict or object to processing
• Request a copy of your data (portability)
• Opt out of communications at any time
• Withdraw consent where processing is based on consent

California Residents (CCPA/CPRA)

You have additional rights, including:

• The right to know what categories of personal data we collect and share
• The right to request deletion of your personal information
• The right to opt out of "selling" or "sharing" personal data (MAD.Tech does not sell or share your data for commercial purposes)
• The right to non-discrimination for exercising your privacy rights

How to Exercise Your Rights

To exercise your rights or manage your preferences:

• Account settings: Update information directly in your platform account
• Email us: [contact email address]
• Unsubscribe: Use the unsubscribe link in any email communication

We will respond to your request within 30 days.

Third-Party Services

Our platform may integrate with or link to third-party services (e.g., authentication providers, payment processors, educational tools). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third parties.

International Users

If you are outside the United States, your information may be transferred to and stored in the U.S. We take steps to ensure that your data receives appropriate protection under applicable data protection laws, including using standard contractual clauses where required.

Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. Significant changes will be clearly communicated through our website, platform, or email notifications.

We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a concern, please contact us:

support@MakeADifference.Tech

By using our website, software platform, applications, or services, you acknowledge that you have read and understood this Privacy Policy.